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Strategies for Branch Transformation
helping attendees recognize vulnerabilities before they become compliance issues or financial losses
Capacity ensures the borrower has sufficient income or cash flow to repay the loan
counter-intuitive skill for stopping arguments immediately
Americans with Disabilities Act for Staff passport Strategies for Branch TransformationCourse Overview: Topics include background information on ADA, employment practices, exceptions to confidentiality, ADA requirements, and accessibility standards. Learning Objectives: Explain the purpose of the ADA List who is protected under the ADA Recognize your role and responsibility as an employee in overseeing staff with disabilities Determine the most effective way to communicate with and accommodate customers and staff with disabilities
