Customer Service and Sales: Working as a Team Canada The roots of unintentional intolerance

The roots of unintentional intolerance are examined and ways to become aware of and overcome these preconceptions are explained

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understanding them

This training also examines how to filter messages and how to use the search feature to find specific items in Outlook

Customer Service and Sales: Working as a Team Canada The roots of unintentional intoleranceMost people agree organizational "silos" lead to a myriad of issues. The question becomes what are you going to do to tear down the walls and start working as a team? This online training helps organizations and individuals recognize how to be stronger by working together. This well paced training video using sales and service as an example of two departments not working together to service internal or external customer needs. Some topics covered are