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The Italian film director
but mostly
moreAre today’s smart homes the future that architects and designers once predicted
a speech by the renowned novelist César Aira
Thinking in Services picture book The Italian film directorWe think we know services not a day goes by without using them until we have to design them. It is then that their realities confront us, teasing us sometimes. While services have always been designed, the qualities of their designs are more important than ever, given how much more we depend on them. more Thus the need for deepening our understanding of what services are, what they can be, and why they fail often in unexpected ways. Majid Iqbal
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