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Customer Service Skills for Patient Satisfaction Public Works The training focuses how self-awareness

SKU 13129478675
4.5
USD200.00 USD227.00

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USA
  • USA
  • CAN

Ships within 48 hours · Estimated delivery Aug 14 - Aug 19

Description

The training focuses how self-awareness helps a person control their emotions when they need to

but supervisors need to be able to keep the front line employees

such as unconscious bias and how to counteract them

The course covers using OneDrive

Customer Service Skills for Patient Satisfaction Public Works The training focuses how self-awarenessEveryone wants to be treated respectfully. This holds true when we are interacting with members of the health care community. In this training video health care employees and professionals are reminded of their ability to impact the way the entire facility is viewed by a patient. Some of the tips in this video training include "moments of truth" and how to use them effectively. Instruction is provided on how to respond appropriately to patient needs,

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